Delivery Information

Orders can be placed online at or over the phone on 0207 352 8868

We are happy to deliver orders all over the world and require a signature upon delivery of all next day and international orders. Orders are fulfilled and sent Monday - Friday from 9am - 5pm. Orders received after 1pm on Friday will be processed on Monday (so if next day delivery is chosen over the weekend items from these orders will arrive on Tuesday). Same Day and Next Day orders must be received by 1pm to be processed on that day.

Our flat rate postage charges:

£5.95 3-5 days Standard Royal Mail (within UK)

£8.95 Next Day on orders placed by 1pm (within UK)

£19.00 Same Day on orders placed by 1pm (within London)

£25.00 European

£30.00 International

A signature must be provided at the Delivery Address in order for the goods to be released. If a signature cannot be provided, the goods will not be left at the address. A card should be left by the courier to inform the customer of an attempt to deliver the goods. It is the customer’s responsibility to arrange a pick up or further drop off of goods if the original delivery is missed by the customer. Zoë Jordan take no responsibility for goods after the first delivery attempt.

Zoë Jordan does not take responsibility for any customs charges or holding/return fees on any goods held or charged during internationally delivery. Customers are encouraged to research the rules of their delivery address before placing international orders.

Back ordered items or items temporarily out of stock will be shipped separately when available.

If you have any questions please don’t hesitate to e-mail us on